Accessibility Service Introduction

Station information in BSL

Welcome to West Midlands Railways Accessibility Service

We’re glad you’re here. This website is designed to help you plan your journey and access services easily — especially if you are Deaf or hard of hearing.

Amazing new services like wayfinding and accessibility information, live updates and customer support. All in British Sign Language.

Explore the Website

with Ease

Navigating access-wmt.co.uk is easy.

This website is designed to be simple and accessible for everyone. Whether you're planning a journey or checking station facilities, the information is just a few clicks away.

Your tools for travel -

Use these features to plan and manage your journey.

What You Can

Do Here

Find a Station– Use the search bar or interactive map
Plan a Journey– Enter where you're going and when
Check Accessibility– See what support is available at each station
Get Support– Use live text chat or our contact form for help

Helpful Tips for a Better Experience

Use Text Chat– Speak to our team without needing to call
Clear Icons– Visual symbols help you find what you need quickly
Request a BSL interpreter to speak with customer services
Leave Feedback– Tell us how we can improve your experience

Accessibility information and services at West Midlands Railway Stations

Choose from a simple menu of stations and routes to help you plan your journey. West Midlands Railways values all travellers and would love to hear from you.

We are constantly moving to improving your experience and appreciate all the feedback we can get.

It will help us improve and deliver more useful services to the BSL community.